Front Office Manager

AFTI FREE SKILL DEVELOPMENT COURSE

Brief Job Description:

The Front Ofice Manager receives visitors at the reception and ensures that they are attended to as per their requirements, while assisting them in fulfilling the administrative and security processes of entry and exit. The Front Ofice Manager also received calls on the board line and forwards to respective departments after enquiring from the caller. The Front Ofice Manager also ensures the proper upkeep of the front offive area, co-ordinates the incoming and outgoing mail.

Personal Attributes:

The individual must be well groomed, attentive, multi-task and handle pressure, have good communication skills and attention to detail, respect confidentiality, have a positive attitude and dependability.

Minimum Qualification: Under-Graduation Student
Duration: 300 Hours

After completing this programme, participants will be able to:

1.
Receive visitors and direct them as per their requirements.
2.
Respond to phone calls received at the reception as per the caller’s requirement..
3.
Co-ordinate incoming and outgoing mail.
4.
Use computers to store, retrieve and communicate information.
5.
Apply health and safety practices at the workplace.
6.
Communicate with clients, visitors and colleagues effectively.

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